Privacy Policy

Neli Music takes care of your information and personal data and is committed to providing adequate protection for the personal data you provide. Our privacy policy complies with the requirements of the new European General Data Protection Regulation (GDPR) and all applicable regulations.

This Privacy Policy governs the way Neli Music collects, uses, stores and discloses information collected from users (“Users”) of the NeliMusic.Com website (“Site”). This privacy policy applies to the Website and all services provided by Neli Music.

Personal information

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, request a newsletter, respond to a survey, and complete a form in connection with other activities, services, features or resources, which we provide on the Site. Users may be asked for name and email information, and others, as appropriate. We only collect personal information from Users if they voluntarily provide us with such. Users may always refuse to provide personal information, which may prevent them from engaging in certain activities related to the Site.

Non-personal information

We may collect non-personal identification information about the Users when they interact with our Site. Non-personal information may include the type of the browser, the type of computer, and technical information about how users connect to our site, such as the operating system used and other similar information.


Our site uses cookies to improve the user experience. A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored by the browser. The ID is then sent back to the server each time one of the server pages loads.

Cookies may be “persistent” cookies or “session” cookies: persistent cookies will be stored by the web browser and will remain valid until the expiration date unless deleted by the user prior to the expiration date; the session cookie, on the other hand, will expire at the end of a user session when the web browser is closed. We use both types of cookies on our website. They usually do not contain any information that personally identifies a user, but personal information that is stored for you may be related to the information stored in and obtained from cookies.

Most browsers allow cookies to be blocked. The user is free to block them at any time. If you do, please be aware that some parts of the Site may not function properly.

How we use the information collected

Neli Music may collect and use the personal information of Users for the following purposes:

Improve customer service
The information you provide helps us meet your needs more effectively.

Customize the user experience
We may use the information to understand how our Users as a group use the services and resources provided on our Site.

Improve our site
We may use the feedback you provide to improve our products and services.

To send emails
We may use the email address provided to send information to the User that we believe will be of interest to the User. We may also use it to answer queries, questions and/or other requests. If the User chooses to join our subscriber list, they will receive emails that may include service news, updates, related product information, and more. If the User wishes to unsubscribe, he can follow the instructions at the bottom of each email or contact us via the Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information stored on our Site.

Sharing your personal information

We do not sell, trade or disclose personal information of our Users to others. Only employees who need to perform a specific action have access to personal information of Users.

Third-party websites

Users may find advertising or other content on our Site that is related to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. Browsing and interacting with another website to which a link exists on our site is subject to the own terms and conditions of that website. All sponsored and promotional links are marked as such.

Compliance with the online privacy law for children

Protecting children is especially important. For this reason, we never knowingly collect personal information from people under the age of 18, and no part of our site is intended to attract people under the age of 18. The processing of data of people under the age of 18 occurs only after obtaining the permission of the exercising parental rights (parents, guardians, etc.).

Changes to this Privacy Policy

Neli Music has the right to update this privacy policy at any time. You will be notified of the changes by a post of the new privacy policy update on this page. The date at the end of the page will also be updated. We encourage Users to check this page for any changes.

Your agreement to these terms

By using our site, you acknowledge that you accept this policy. Your continued use of the Site after changes to this Privacy Policy will be deemed acceptance of the changes.

Contact us

If you have any questions about this Privacy Policy, the practices of our Site or your relationship with the Site, please contact us through our contact form.

This document was last updated on 12.03.2020.